Reviews

At Mitch Craig Heating & Cooling LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 307 Reviews

Heather Liebert
07/08/2025
07/08/2025
Huge shoutout to Mitch Craig Heating & Cooling for their impeccable service and true professionalism! 🙌 Your team went above and beyond—from start to finish, everything was smooth, efficient, and handled with care. It’s rare to find such dedication these days. Highly recommend! ⭐⭐⭐⭐⭐

Abner Miralda
06/26/2025
06/26/2025
Devin and Michael installed a new AC unit in one of houses and the experience was excellent. Very profesional, high quality.
I highly recomend Mitch Craig for commercial and residential AC needs.
Also, Mike has been helping us to fix no only residential AC, he has a great knowledge and experience in commercial. He is an excellent professional.

William Rumbley
06/19/2025
06/19/2025
Jeremy was very thorough and professional. He was very informative about the issues that we were having, found the problems that our former heat and air service could not or would not solve. We were very pleased with his service and are now going to be using Mitch Craig for our heating and air service.

Haleigh Adams
06/13/2025
06/13/2025
Best HVAC in the area hands down! We got a few quotes from some businesses around the area, and Mitch Craig Heating and Cooling gave us the best price. We had heard from some friends that they were a great company, so we went with them. They did what they said they would, and the install went super smooth! We have now recommended them to many other’s. They are VERY truthful, even if they would lose money. Other companies try to upsell, whether you need it or not. Not this company! I will never go anywhere else!

Phil Hoffman
06/09/2025
06/09/2025
I reached out on a Monday afternoon to Mitch Craig about replacing my air conditioning and gas furnace units. The next morning their Service Manager David came to my house and assessed my heating/cooling needs and ran through my options. He made sure that I was comfortable with my decisions every step of the way. A representative from Mitch Craig Customer Service called me on Thursday afternoon and advised all my new equipment had arrived and we scheduled it to have it installed the next day at 9 am. Their installation team of AJ and Carver arrived Friday morning just prior to 9 am and got right to work. These two young men were knowledgeable, professional and courteous. The installation was seamless and I could not be more happy that I chose Mitch Craig. I highly recommend them for any of your HVAC needs.

Emily Grantz
06/06/2025
06/06/2025
I’d gotten quotes from BJs and Jarboes to replace my AC and furnace; Mitch Craig was cheaper than both by $1500. Chris came out to evaluate and I felt he was honest in his evaluation. I didn’t feel pressure to purchase or sign a contract. Then AJ and Carver installed the unit. They were kind, quick, and I’ve got AC that works in June so that’s all that really matters! I also think their service contract is a great deal.

Drew Cantrell
05/30/2025
05/30/2025
I was very pleased with all aspects of dealing with Mitch Craig. They were very responsive to all my questions and David gave me a very well explained quote at a very competitive price. I was so pleased to learn they offered quality products made by General Electric. The installers (Clayton and Troy) were very professional and did a very clean and efficient job installing the new equipment and hauling away the old equipment without any issues. They ensured everything was working perfectly before leaving. Thank you Mitch Craig!

Ian
05/25/2025
05/25/2025
We had a great experience with them from start to finish. David was professional, knowledgeable, and made the quoting process easy and transparent. He took the time to answer all our questions and helped us choose the right system for our home. When it came time for installation, Clayton and Troy were outstanding—efficient, courteous, and clearly experienced. They treated our home with care and left everything spotless. The new system is running perfectly, and we couldn’t be happier. Highly recommend this team for any HVAC needs!

Michael Loy
05/23/2025
05/23/2025
Recently had Mitch Craig H&C to the house to diagnose/repair loud AC. Not only did they diagnose it within minutes, they were able to repair it quickly. Customer service was top notch from first phone call through the repair. Worth every dollar and the price was more than fair to begin with. I had been recommended this company by at least 2 different families and Im so glad I took there advice. Now I highly recommend Mitch Craig Heating and Cooling. Do yourself a favor and call them if you need this type of service.

Angela Heid
05/22/2025
05/22/2025
Highly recommend Mitch Craig Heating & Cooling!
Clayton did a full HVAC replacement at my home, and the entire experience was excellent. They arrived on time, worked with my schedule, and were extremely polite and professional. Clayton was very knowledgeable—he explained all the changes clearly, answered every question I had, and made sure I fully understood everything before finishing the job. Great service from start to finish!

Angela Barrett
05/18/2025
05/18/2025
I rent a duplex so i was not apart of the purchase process with Mitch and Craig Heat and Air but I did meet two of their employees, AJ and Carver, they came to my home at 9am and finished at 1pm. I had plenty of time to get ready for work by 2pm. They are two young experienced well trained men that are very polite and caring. They showed and explained everything about the heat/air unit and the thermostat. My dog Asher loved them both, he didn't want them to leave. So glad you employed AJ and Carver, they are great for your clients and a great asset to your company, Mitch Craig Heat/Air. Thanks Angela

Sarah Truman
05/16/2025
05/16/2025
Our air went out recently, and after receiving a quote from a different company, Mitch Craig heating and cooling came out and gave us a much lower quote. They also came and installed a new unit only hours later, working tirelessly to get it finished so that we could have air conditioning the same day. I have never received such exceptional service before. I would highly recommend this company to anyone looking for outstanding service for great price. They deserve 100 stars!

JJ Mann
05/16/2025
05/16/2025
Big shout out to Mitch Craig with Mitch Craig Heating & Cooling. HVAC went out in the last few days and I got three quotes. Mitch by far gave me the best price and value proposition than the others. I mean night and day difference. He had his guys out same day after quote was given at 1pm today and at 5pm they arrived and they just finished up at 9:46Pm same day service working well beyond normal business hours to make sure my family could sleep comfortably tonight.😲 Talk about amazing service!! 👏
I give them a 10 out of 10 and will tell all my friends/family and most of all my clients. Give these guys a call they're 👌
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