Reviews

At Mitch Craig Heating & Cooling LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 284 Reviews

Jackie Banet
04/11/2025
04/11/2025
Only company I will trust for HVAC/furnace servicing. Was initially quoted an outrageous amount by a different company in 2023 for an entirely new system, Mitch Craig came out quickly and *actually looked at the system, they were able to replace a part and get my current system working again. Their service agreement is a great investment. Staff are always friendly and very respectful of my time and home when they come to service. Christopher came to service my unit today and gave me helpful information about what filter would be best to preserve my current (very dated) system. Cant say enough good things about this company!

Amie Smith Whittle
04/05/2025
04/05/2025
Our furnace and air conditioner bit the dust a few weeks ago.
I called our friends at Mitch Craig Heating and Cooling and they had new units installed in no time. These guys are honest, hardworking and provide excellent quality and support!
Be sure to call them for all your HVAC needs!

Phil Mazz
04/04/2025
04/04/2025
I had issues with my heat pump not producing hot or cool air. Upon calling for service, the company was very prompt with getting out to troubleshoot the issue. Clayton was the technician. He was very polite and knowledgeable while diagnosing the problem. After about an hour the issue was resolved.
As a home owner that has never owned a heat pump, I really appreciated Clayton taking the time to walk me through the system and what to keep an eye on. Overall great experience.

Charlie Gill
03/26/2025
03/26/2025
Clayton and Troy from Mitch Craig Heating & Cooling installed a new more efficient furnace and heat pump. Couldn't ask for better installers. Explained what was going to happen at each stage of the process, treated our home with respected, and performed the install in a workman-like fashion. Also, took extra time to make sure we got the handle of the smart thermostat features. Would recommend.

Anne Bray
03/04/2025
03/04/2025
I have had my HVAC Service through Mitch Craig for about 5 years. When I bought my home in 2020 I knew the time would come for replacement. Clayton helped service my unit for 5 years until it died a peaceful death at 19 years old. Today, he installed a NEW unit! I am ready for Energy efficiency and lower bills! Thanks Mitch Craig HVAC! You guys are the best! Mitch, Bill, Jesse, Jeremy, Mike, Clayton and all of the crew!

Cheryl
02/21/2025
02/21/2025
Mitch Craig is fantastic. Second time to use them thanks to knowing Brian from Grantline Krogers!!
Anyway my 96 yo mom's very very old furnace went out during the night with single digit temperatures. I recommended Mitch Craig at 9 a.m. They came at 10 and furnace is in and heating up at 4:00 p.m. That is a 10-star review!! Thank you and bless all the super great guys doing the work. We appreciate you so much. You're #1!!!
Cheryl Spatig

Brandon Darland
02/20/2025
02/20/2025
Excellent service from Mitch Craig! My wife and I were alerted of high carbon monoxide levels in the house from our CO detectors. Within a couple of hours, Mike from Mitch Craig was at our house and found a cracked heat exchanger in our furnace. Two days later we had a brand new furnace and AC unit installed by them. Very thankful for their promptness and professionalism. Definitely consider these guys for your heating and air services!

Kristin SMITH
01/23/2025
01/23/2025
This company is above and beyond amazing! If you ever find yourself without heat or ac (like I did), then this is the company to call! They are very empathetic and caring, meaning they will do everything possible to get your system fixed asap! Not to mention if you are worried about pricing, they do have financing options.... and their pricing is very reasonable and affordable!
THANK YOU SO MUCH, MITCH CRAIG!!!! YOU AND YOUR STAFF ARE THE BEST AROUND!!!
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